For property management teams

The concierge for every resident

Built for renewals first: early outreach, retention signals, and a clear renewal pipeline. Collections for overdue rent is there when you need it—with the same compliance built in.

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faster renewals

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higher retention

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collections efficiency

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How Renvanta works

Renew

The core loop: contact from 180 days out down to 30 days before lease end. Satisfaction scoring, renewal intent, incentives.

Collect

When balances lag: respectful collections outreach. Voice, SMS, email—stage-based and compliant.

Comply

Quiet hours, max attempts, do-not-contact. Built in, not bolted on.

Agent Operating Procedures (AOPs)

The Renvanta difference

Move past complex configuration languages that slow iteration, inflate costs, and drain engineering time.

Agent Operating Procedures (AOPs) let you define agent workflows in natural language, so you can refine behavior and optimize performance as fast as your business moves.

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AOP for a renewal check-in

  1. 1. Verify resident identity and unit.
  2. 2. Ask how their stay has been (satisfaction).
  3. 3. Gauge renewal intent without pressure.
  4. 4. Note concerns or maintenance themes.
  5. 5. Thank them and offer to connect with the office if needed.

Trusted by property managers

Multi-familyStudent housingAffordableSingle-family
The Reality Check

The cost of late renewal conversations

Lease ends in 60 days and you haven’t started the renewal dialogue. Meanwhile late rent still needs attention. Sound familiar?

Manual follow-ups

Calling one by one, no system for who’s paid or promised.

Spreadsheet chaos

Renewals tracked in Excel. Easy to miss who’s at risk.

Missed lease dates

Lease ends in 60 days and you haven’t started the conversation.

Revenue left behind

Good residents leave because renewal outreach was too late.

Compliance worries

Quiet hours, do-not-contact. Hard to enforce manually.

No visibility

Can’t see at a glance who’s delinquent or who’s renewing.

These aren’t character flaws. They’re symptoms of a portfolio that outgrew its systems. The fix? Automation with compliance built in.

Renvanta connects to your property data and prioritizes the renewal pipeline—who’s in window, who’s at risk, what to do next—while still supporting collections when rent is overdue. Quiet hours and attempt limits keep every touch compliant.

Omnichannel by design

Omnichannel by design

Build once and deploy everywhere.

Renvanta unifies voice, SMS, and email within a single layer, so resident experiences stay consistent across every channel.

Voice

SMS

Email

Always-on, intuitive email and outreach so every resident gets the right touch.

Renewals

Primary product: contact residents from 180 days down to 30 days before lease end. Satisfaction scoring and incentive recommendations.

Collections

Supporting workflows for overdue rent: voice, SMS, and email with stage-based outreach and compliance controls.

Compliance

Quiet hours, max attempts per day, and do-not-contact lists built in.

Analytics

Renewal risk and pipeline health first; payment promises and delinquency aging when you need them.

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